Customer care
Returns
Every piece is made by hand, so all sales are final.
All sales are final
Every piece is made by hand, and many are engraved or made to order, so all sales are final. We aren't able to accept returns or exchanges.
Before you order, we're glad to answer questions or show you a piece at a consultation in Brooklyn, NY or over video. Book an appointment.
Resizing and repairs
Resizing and repairs are available after purchase — get in touch and we'll quote the work. To get the size right the first time, see our ring size guide.
Lifetime care
We'll clean and inspect your piece for as long as you own it. See jewelry care.
If something arrives damaged
Email info.eshkar@gmail.com right away so we can help.