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Customer care

Jewelry care

A little care keeps handmade jewelry looking the way it left the bench.

Every day

  • Take jewelry off before the gym, swimming, cleaning or gardening.
  • Put it on after lotion, perfume and hairspray.
  • Store pieces separately in a soft pouch or lined box so they don't scratch each other.
  • Check prongs and clasps now and then. If a stone feels loose, stop wearing the piece and bring it to us.

18K gold

Soak in warm water with a drop of mild dish soap, brush gently with a soft toothbrush, rinse, and dry with a lint-free cloth. Hammered and engraved surfaces hold on to dirt, so give them a little extra time with the brush. Keep gold away from chlorine, which can weaken it over time.

Diamonds, rubies and sapphires

Lab-grown diamonds, rubies and sapphires are as hard as mined stones and clean the same way: warm soapy water and a soft brush. Lotion and skin oils dull their sparkle, so a regular clean makes a real difference.

Emeralds

Emeralds are softer and more sensitive. Wipe them with a soft, damp cloth, and keep them away from ultrasonic cleaners, steam and harsh chemicals.

Pearls

Pearls go on last and come off first. Wipe them with a soft, slightly damp cloth after wearing, never soak them, and store strands flat. Have hand-knotted strands restrung when the silk starts to stretch.

Lifetime care

We'll clean and inspect your Eshkar piece for as long as you own it — checking settings, prongs and clasps. Book an appointment or email info.eshkar@gmail.com.

Still have a question?

Email info.eshkar@gmail.com, message us on WhatsApp, or book a consultation in Brooklyn, NY or online.
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